• Enjoy free shipping on all prepaid orders over INR 499, (excluding Jammu & Kashmir and North-east territories). For orders below INR 499, a nominal shipping fee of INR 30 will be applied to ensure your products reach you conveniently.
• We charge a small fee on COD orders. On orders upto INR 499 we charge INR 75 and on orders above INR 499, we charge INR 50.
• For orders from remote areas in Jammu & Kashmir and the North-East region, we charge extra INR 50 as a remote area fulfilment surcharge.
• The Service has a delivery ETA of 5-7 days from the date of dispatch.
• The products are generally dispatched within 48 hours of the order being received.
• For any return or refund related queries, please reach out to us at support@australianteaco.in

Note: Please do not accept the parcel if the sealing tape is tampered with.

IMPORTANT SHIPPING UPDATE:

As per the Government directives, we are now delivering the orders to serviceable pin codes in the following places:

Delhi NCR, Chandigarh, Rajasthan, Punjab, Himachal Pradesh, Jammu and Kashmir,  Uttarakhand, Uttar Pradesh, Gujarat, Maharashtra, Goa, Madhya Pradesh, Bangalore, Karnataka, Telangana, Andhra Pradesh, Tamil Nadu, Pondicherry, Kerala, Odisha, West Bengal, Assam, Arunachal Pradesh, Meghalaya, Nagaland, Mizoram, Chhattisgarh, Bihar, Jharkhand, Daman and Diu, Dadra and Nagar Haveli.

For places not included in the aforementioned list, you might experience some delay in shipment. Your orders are packed and waiting to be dispatched until we receive further notice from the Government.